L89 Game Terms
and Conditions

01 Introduction

Welcome to l89 game. These terms and conditions ("Terms") form a legally binding agreement between you ("the Player") and l89 game ("we", "us", "the Platform"). These Terms govern your access to and use of the l89 game website, mobile application, and all associated gaming services available at https://l89-game.app.

Please read these Terms carefully before registering an account or placing any bets at l89 game. If you do not agree with any part of these Terms, you should not use the platform. By completing the registration process and ticking the acceptance box, you confirm that you have read, understood, and agreed to these Terms in their entirety.

L89 game reserves the right to update or amend these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this page. Continued use of the l89 game platform after any changes constitutes your acceptance of the revised Terms. We recommend checking this page periodically so you're always aware of the current version.

02 Eligibility

To register and play at l89 game, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. L89 game does not permit minors to register or play under any circumstances.
• You must be legally permitted to participate in online gaming activities in your jurisdiction. It is your responsibility to verify that online gaming is lawful where you are located.
• You must not be self-excluded from l89 game or any other gaming platform as part of a responsible gaming agreement.
• You must not be acting on behalf of another person. Accounts must be registered and used by the account holder only.
• You must not be a current employee of l89 game or an immediate family member of such an employee.

L89 game may request proof of age or identity at any time. If you are unable to provide satisfactory verification, your account may be suspended and any pending withdrawals placed on hold until verification is complete.

03 Account Registration

Each player is permitted to hold one account only at l89 game. Registering multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a breach of these Terms and will result in all associated accounts being closed and balances forfeited.

When registering at l89 game, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and phone number. Providing false or misleading information is a serious breach of these Terms.

You are responsible for maintaining the security of your l89 game account. This includes:

• Choosing a strong, unique password that you do not use on other platforms.
• Never sharing your login credentials with any other person.
• Logging out of your account when using a shared or public device.
• Notifying l89 game support immediately if you suspect unauthorised access to your account.

L89 game will never contact you to ask for your password. Any communication claiming to be from l89 game that requests your password should be treated as fraudulent and reported to our support team.

04 Deposits and Withdrawals

L89 game supports deposits and withdrawals via bKash, Nagad, and Rocket — the payment methods most widely used by players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Deposits at l89 game are typically credited to your account instantly. If a deposit does not appear within 15 minutes, please contact our support team with your transaction reference number and we will investigate promptly.

Withdrawal requests at l89 game are subject to the following conditions:

• Your account must be fully verified before any withdrawal can be processed.
• Withdrawals must be made to the same payment method used for the most recent deposit.
• Any active bonus funds must be fully wagered before a withdrawal can be requested.
• L89 game reserves the right to request additional identity documentation before processing large withdrawals.
• Withdrawals are typically processed within 24 hours of approval. Most players receive funds in their mobile wallet within minutes of processing.

L89 game does not charge fees on deposits or withdrawals. However, your payment provider may apply their own transaction fees. Please check with your bKash, Nagad, or Rocket account for details.

05 Bonuses and Promotions

L89 game offers a welcome bonus and ongoing promotions to eligible players. All bonuses are subject to the specific terms stated at the point of claiming, as well as the general bonus rules set out here.

The following rules apply to all bonuses at l89 game unless otherwise stated in the specific promotion terms:

• Bonuses are available to one account per player, per household, per device, and per IP address.
• Bonus funds must be wagered the required number of times before they can be withdrawn. The wagering requirement for each promotion is stated clearly in the promotion details.
• Not all games at l89 game contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute less. Check the specific promotion for contribution rates.
• L89 game reserves the right to withdraw any bonus offer at any time without prior notice.
• If l89 game has reasonable grounds to believe that a player is abusing the bonus system — including but not limited to low-risk betting strategies designed to clear wagering requirements — the bonus and any associated winnings may be voided.
• Bonuses have an expiry period. Any bonus funds not wagered within the stated period will be removed from your account automatically.

06 Gameplay Rules

All games available at l89 game — including slots, crash games, and card games — are provided by certified third-party game developers. Each game operates according to its own rules, which are accessible within the game interface. Players are encouraged to read the game rules before placing bets.

The following general gameplay rules apply across all games at l89 game:

• All bets placed at l89 game are final once confirmed. Bets cannot be cancelled or reversed after they have been submitted.
• In the event of a technical malfunction during a game round, l89 game reserves the right to void the affected round and return the bet amount to the player's account.
• Game outcomes at l89 game are determined by certified Random Number Generators (RNGs). Results are fair, random, and cannot be predicted or manipulated.
• L89 game is not responsible for interrupted gameplay caused by the player's internet connection, device failure, or power outage. Bets already placed will stand.
• Players must not use any automated software, bots, or scripts to interact with l89 game games or the platform in any way.

If you believe a game result at l89 game is incorrect, please contact our support team within 72 hours of the disputed round. We will review the game logs and respond with our findings. Disputes raised after 72 hours may not be investigated.

07 Prohibited Conduct

The following actions are strictly prohibited at l89 game. Engaging in any of these activities will result in immediate account suspension, permanent termination, and forfeiture of all balances:

• Cheating or fraud — including any attempt to manipulate game outcomes, exploit software bugs, or use unauthorised tools.
• Collusion — coordinating with other players to gain an unfair advantage in any game at l89 game.
• Money laundering — using l89 game to process, conceal, or transfer funds derived from illegal activity.
• Multi-accounting — registering or operating more than one account at l89 game.
• Chargebacks — disputing legitimate transactions with your payment provider after using the funds at l89 game.
• Impersonation — registering under another person's name or using another person's payment method.
• Harassment — abusive, threatening, or offensive behaviour directed at l89 game staff or other players.

08 Responsible Gaming

L89 game is committed to providing a safe and responsible gaming environment for all players in Bangladesh. We believe that gaming should be a form of entertainment — not a way to make money, and not something that causes financial or personal harm.

Every player at l89 game has access to the following responsible gaming tools, available directly from the account dashboard:

• Deposit Limits — Set daily, weekly, or monthly caps on how much you can deposit.
• Session Time Reminders — Receive alerts when you have been playing for a set period of time.
• Cooling-Off Periods — Temporarily suspend your account for between 24 hours and 30 days.
• Self-Exclusion — Close your account for an extended period. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you are concerned about your own gambling behaviour or that of someone you know, please visit our Responsible Gaming page for more information and support resources. Our support team at l89 game is also available 24/7 via live chat and is trained to assist players who need help.

09 Privacy and Data

L89 game collects and processes personal data in accordance with our Privacy Policy. By registering at l89 game, you consent to the collection and use of your personal data as described in that policy.

We collect personal data for the following purposes:

• To verify your identity and comply with our age verification obligations.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To provide customer support and respond to your enquiries.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To send you promotional communications where you have opted in to receive them.

L89 game does not sell your personal data to third parties. We may share data with payment processors and identity verification providers where necessary to operate the platform. Full details are available in our Privacy Policy.

10 Account Termination

You may close your l89 game account at any time by contacting our support team via live chat or email. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method.

L89 game reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A player has breached these Terms in any way.
• A player has provided false or misleading information during registration or verification.
• A player is found to be under 18 years of age.
• A player's account shows signs of fraudulent or suspicious activity.
• L89 game is required to close the account for legal or regulatory reasons.

In cases of account closure due to a breach of these Terms, l89 game reserves the right to withhold any remaining balance pending investigation. If fraud or criminal activity is confirmed, balances may be forfeited in full.

11 Limitation of Liability

L89 game provides its platform and services on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, l89 game shall not be liable for:

• Any loss of funds resulting from a player's own decisions or gameplay.
• Any technical failures caused by the player's device, internet connection, or third-party software.
• Any indirect, consequential, or incidental losses arising from the use of the l89 game platform.
• Any delays in payment processing caused by third-party payment providers including bKash, Nagad, or Rocket.

Nothing in these Terms limits l89 game's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

12 Changes to These Terms

L89 game may update these Terms and Conditions at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.

Your continued use of the l89 game platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the platform and contact our support team to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the l89 game support team. We're available 24 hours a day, 7 days a week.

• Live Chat: Available directly from the l89 game platform — look for the chat icon in the bottom corner.
• Email: [email protected]

Our support team will respond to all enquiries as quickly as possible. For account-specific queries, please have your registered email address and account details ready to help us assist you faster.